Subcontracting for concierge companies Night messages? We answer them. Emergencies? We pass them to you.

You keep your clients and your name; our team and our AI take on part of the work (guest messages, follow-up, supervision) behind the scenes, for 10% incl. VAT of the revenue of the homes you entrust to us. Your guests get an instant reply, 24/7; you stay in control.

Tell us about your business → See the 3 solutions ↓
  • 9 a.m.–midnight: our team
  • Midnight–9 a.m.: AI assistant only, following your instructions, in writing only, no human on call
  • Written non-solicitation of your owners
  • No minimum term
  • Terms, English summary →
  • Behind the scenesYour guests only ever see your name
  • Instant replyTo your guests, 24/7 (AI assistant at night)
  • No commitmentWe start with just a few homes
  • Callback within 2 hours9 a.m. to midnight (Paris time), 7 days a week

Three solutions

Choose what you hand over.

Your homes, the ones you turn down, our software: all three combine.

Subcontracting · 10% incl. VAT of revenue
10%

Your homes, run under your brand.

You subcontract the running of homes to us on the 10% model: we reply, supervise and send you the recap, under your name.

  • Guest messages day and night: AI assistant 24/7, team 9 a.m.–midnight, 7 days
  • Supervision: check-outs, check-ins, cleaning (“all clear” at 11 a.m., time-stamped photos at 3 p.m.), incidents as tickets
  • A recap of what happened, home by home
  • Your tools, your templates, your tone

10% incl. VAT of the revenue of the homes you entrust to us: what the platform pays out for them, after its fees, excluding cleaning and tourist tax. A trial on a few homes first. At night, who does what ↓

Start with a few homes →
Property referrals · Monthly
20%

Every “no” becomes income.

Of our commission incl. VAT, every month, as soon as the client has paid us, for as long as they stay.

  • Out of area, at capacity, winding down: stop saying no
  • One email or a three-way call is enough; the owner signs with us
  • Full-service 20% or co-hosting 10%, the owner’s choice
  • Written agreement before the first client, monthly statement per client

Example: an owner on full-service at 20% pays us €300 commission incl. VAT this month → €60 incl. VAT for you. Become a referral partner (in French)

Refer a home →
Software · On request, on approval
€15

Alfred, the software that keeps us running.

Incl. VAT, per active property, per month. No commission on your revenue.

  • Bookings and calendar linked to Smoobu, daily recap
  • Messaging with an AI assistant that hands over to you when in doubt
  • Cleaning follow-up (all clear, photos, incidents), tickets, maintenance, stock
  • Dynamic pricing, Swikly deposits, owner portal and PDF reports

One price: €15 incl. VAT per active property per month. Smoobu subscription not included. On request; access on approval, after a demo. Request a demo

What Alfred does →
Subcontracting · who does what
TaskUs, behind the scenesYou
Guest messagesInstant reply, 24/7 · team 9 a.m.–midnight (calls and messages), AI assistant only midnight–9 a.m. (written messages, following your instructions)Goodwill gestures, reserved cases
Night emergenciesPassed on in writing to the person you name, following your escalation rulesCall-outs on site
CleaningChecks: “all clear” at 11 a.m., photos at 3 p.m., issues as ticketsYour teams on site
Supervision & recapEvery day: check-outs, check-ins, incidents, quotes, Airbnb / Booking casesApproving expenses
OwnersNever approached by us, everRelationship, contract, invoicing
Name displayedYoursYour accounts, your listings

At night (midnight–9 a.m.), who does what

  • The AI assistant: software, not a person. It answers written messages on its own, only from your instructions; it does not call and never promises refunds or goodwill gestures.
  • No one on call: an emergency is passed on in writing to the person you named, following your escalation rules (who to alert, how, in which cases).
  • Your instructions: welcome book, house rules, template answers, escalation rules. You give them to us before we start and keep them up to date.
  • At 9 a.m.: our team picks up the night’s conversations. Call-outs on site stay with you. Subcontracting terms (FR) →

Why us

People who know the job.

Handing over your nights means trusting us with your reputation.

On the ground

A management company, not a call centre.

Our processes come from the homes we run. A botched clean costs reviews; an unanswered message costs ranking.

Experience

Airbnb management since 2021.

Alex, our founder, is an IT professional turned host.

Over 1,000 guest reviews on Airbnb and Booking.com. Your guests are served in French, English and Arabic (Tunisian).

4.9/5 · 32 Google reviews

Company insured for professional liability with Generali · SIREN 904 619 509

Technology · Alfred

Our tools, now yours.

Assistant, pricing, cleaning, tickets: it all runs through Alfred, our Airbnb property management software, open to you.

Flexibility

No commitment.

A few homes first, you judge the results. No contract to lock you in.

A word from the founder

I started out as a host, in my own flats. What you deal with, I went through first.

AlexFounder of My Home ITIT professional turned host.
Alex, founder of My Home IT

How it works

We start small.

A trial on a few homes, then scaling up at your pace.

1
Callback within 2 hours

We talk

Your portfolio, areas, tools, and what you want to hand over.

2
A few homes

Trial

A few homes chosen with you. You judge the results.

3
Smoobu · Airbnb · Booking

Integration

Inside your tools, with your instructions and templates. Another tool? We’ll look.

4
At your pace

Scaling up

We expand home by home, with a monthly review.

Start a trial →

Property managers · FAQ

Your questions.

Anything else? A real person replies on WhatsApp.

Message us on WhatsApp ↗
Do my owners remain my clients?

Yes: contract, relationship and invoicing stay with you. We never approach them: it is written into our agreement, signed before we start.

What is put in writing before we start?

A written agreement: non-solicitation of your owners, GDPR-compliant processing of your guests’ data (Art. 28), no minimum term. See the English summary of our terms.

At night the AI assistant replies alone: based on what?

Only on your instructions (welcome book, house rules, template answers), which you give us before we start and keep up to date. It writes, it does not call, and it never promises refunds or goodwill gestures. No one is on call.

And a real emergency at 3 a.m.?

The assistant passes it on, in writing, to the person you named, following your escalation rules (who to alert, how, in which cases). Call-outs on site stay with you. Our team picks the case up at 9 a.m.

Which areas do you cover?

Remotely, in France and abroad, on Airbnb or Booking. For a home you refer: full-service is possible anywhere (travel billed at the time spent: €24.90 incl. VAT per hour, journey included) or remote co-hosting at 10%, better on a tight budget. Your town? Let’s talk.

What does subcontracting mean here?

You keep your clients and your name; our team and our AI take on part of the work (guest messages, follow-up, supervision) behind the scenes. Your guests only ever see your name. In the trade, this is also called “white label”.

What does subcontracting cost?

10% incl. VAT of the revenue of the homes you entrust to us: what the platform pays out for them, after its fees, excluding cleaning and tourist tax. We start with a trial on a few homes.

How does it work when I refer a home you turned down?

You introduce the owner, by email or a three-way call; they sign directly with us. You receive 20% of our commission incl. VAT every month, as soon as they have paid us, for as long as they stay.

Can I use just the Alfred software?

Yes, on request: €15 incl. VAT per active property per month, with no commission. Access on approval, after a demo of Alfred.

Property managers · Let’s talk

Tell us about your business.

Callback within 2 hours. Costed proposal within 48 hours of our call.

WhatsApp · fastest+33 6 79 65 34 30 Video or phone callBook a call Call us · a real person, 9 a.m.–midnight (Paris time)+33 1 59 44 02 51

Your request

Callback within 2 hours, 9 a.m. to midnight (Paris time), 7 days a week.

Free, no commitment. By sending, you agree we contact you about this request. Your data is never sold. Privacy

Call me back →